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Customer Service

At Capital Bank, our dedication to hometown, personal service is just one of the things that makes us different from other banks. When it comes to our clients’ financial needs, the team at Capital Bank is always ready and willing to go the extra mile to make sure all is in order.


Contact Information

For more information on any of our products or services, please contact us. If you have any questions, we’re here to help.

Customer Service – 800.308.3971

Call Center Hours
Monday - Friday
8am - 7pm
Saturday
9am - 1pm

24 Hour Telephone Banking – 800.813.7769

Locations

Commercial Services – 919.645.6470

Investor Relations – 919.645.6400

customerservice@capitalbank-nc.com
ATTENTION: Email sent to this Customer Service contact address is not secure. Do not use email to send us confidential information such as bank account numbers, credit card numbers, PIN numbers, passwords, or other sensitive non-public information. Never use this email address to execute transactions on your Capital Bank accounts. Remember, your email message is not private. Email is subject to review by the Bank, its officers, agents and employees.

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